Salary £27,223 - £28,613 Number of jobs available 3 Detail of reserve list 12 Months Region East Midlands, West Midlands City/Town Birmingham , Nottingham Building/Site NOTTINGHAM OPG NOTTINGHAM, NG2 1AR, OPG Victoria Square House, B2 4AJ Grade EO Organisation Grade for MoJ EO Post Type Fixed Term Duration of appointment Up to 24 Months Working Pattern Full Time, Flexible Working Role Type Knowledge & Information Management, Legal Services Job description Position: Knowledge & Information Liaison Officer (KILO) Company: Office of Public Guardian (OPG) Location: Birmingham/Nottingham Grade/Salary: EO £27,223 - £28,613 (National) Contract Type: Fixed Term 24 Months Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. This role will support OPG’s vision of protecting and empowering people who may lack capacity, providing support to those who act on their behalf and promoting future choice and planning for a lack of capacity. The Legal and Information Assurance Directorate provide critical supporting functions for the OPG’s business areas and external stakeholders such as the Police, Local Authorities, Court of Protection and other government agencies and organisations. The activities of the Legal Team include the provision of legal advice, assistance with the preparation of documents, provision of research and provision of support and assistance to the Public Guardian, OPG Board and the Executive Board. The activities of the Information Assurance Team include the provision of technical advice in relation to information access legislation, information risk management, and records management advice. The Information Assurance Team Compliance function is responsible for acting as subject matter experts for all aspects of UK General Data Protection Regulation (UK GDPR) and Data Protection Act (DPA) 2018. This includes managing data incidents across OPG, providing support to business units to identify ways of reducing the risk of future incidents, supporting projects and other change activity in managing information risk, including the completion of Data Protection Impact Assessments (DPIAs), and supporting the business by developing and maintaining Data Sharing Agreements (DSAs). The Information Assurance Team has responsibility for all casework related tasks for the business which require Information Assurance oversight, in areas of BAU (Business as usual), Freedom of Information (FOI) and Subject Access Requests (SAR) related responses or other disclosure decisions on behalf of the Public Guardian, to the public, outside agencies, internal departments and third parties. The team is also responsible for supporting the wider requirement to conduct records management compliance reviews throughout OPG and promoting best practice for information management including the review, storage, and retention of information assets within OPG. This role will provide support, (as decided by business need), to a Knowledge & Information Manager (KIM) in relation to all activities undertaken by the Information Assurance Team. Job Description, Duties and Responsibilities – Leading on the recording and monitoring of data incidents reported by OPG staff, including ensuring that all required information is recorded in a thorough and timely manner on the relevant systems in use. Also supporting the investigation into incidents and identification of mitigating actions where appropriate. Support the production of statistics where required to track team activity and/or support wider business reporting requirements. Assist the wider team with records management activities, including planning and administrative support for internal audit work, work relating to OPG’s offsite records storage archive, maintenance of OPG’s Information Asset Registers (working with Information Asset Owners) and other tasks as required related to records management. Support KIMs where required in the production of Data Protection Impact Assessments (DPIAs) and any other associated risk assessment documents, including data sharing agreements. Assist in the handling of complaints, ICO requests and Data Subject Rights requests. Support managers and other team members in the handling of statutory information requests (such as Freedom of Information requests and Subject Access Requests) and other non-statutory requests, ensuring that cases are handled and completed within targeted timescales. This role may require the jobholder to travel to other OPG sites and business locations as and when required. Any other duties commensurate with the role Other responsibilities Supporting and helping to deliver on projects to improve the efficiency of the Information Assurance team. Taking part in the development and delivery of training materials to all staff to support information assurance awareness across the business. Participating in a culture of safeguarding awareness. Contributing to a culture of continuous improvement and excellent service delivery. To keep up to date with legislation as part of the team’s continuous improvement. To take an active role in your own development. Skills & Qualifications Essential Proficient in the use of Microsoft Office computer packages i.e., Word, Excel, Outlook, MS Teams, OneNote, Presentations and PowerPoint Excellent written and oral communication skills. Flexible approach to dealing with the changing nature of the work. Ability to independently plan and manage a caseload, and analyse physical data using your own judgment, whilst working to tight deadlines. Ability to work across all grades and areas of OPG, MoJ and other government departments and to work to deliver competing priorities. Experience of working in a legal and/or information management environment Desirable Experience in information disclosure decisions. Knowledge of MCA (Mental Capacity Act 2005), Code of Practice, LPA (Lasting Power of Attorney) & EPA Regulations. Knowledge of the following legislation – Mental Capacity Act 2005 and Power of Attorney Act 2023, the General Data Protection Regulation (GDPR), Data Protection Act 2018 and Freedom of Information Act 2000. Guardianship (Missing Persons) Act 2017 Application process This recruitment will follow the Civil Service Success Profile process. Please provide a name blind CV, a 750 word Personal Statement (showing how you meet the requirements for the role) and a 250 word Behaviour statement. In your Personal Statement please explain why you are suitable for this role, referring to the Essential Criteria and Responsibilities. In your Behaviour statement you will be asked to describe a scenario where you have met the behaviour Making Effective Decisions. In the event of a high volume of applications the sift will only be conducted on the Making Effective Decisions behaviour only Interview Process If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview candidates should expect strength-based questions and questions relating to the following Civil Service behaviours. Working Together – Level 2 Making Effective Decisions – Level 2 (Lead Behaviour) Communicating and Influencing – Level 2 All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview. Reasonable Adjustments: At OPG we are committed to ensuring our workplace remains diverse and inclusive place to work. We want to help you demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us. For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert. If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Benefits The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]); To Ministry of Justice Resourcing team ([email protected]); To the Civil Service Commission (details available here) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team. Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. Interview dates Expected W/C 15/07/2024 (subject to change) Closing Date: 18/06/2024, 23:55 hours. Contact information If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] Please quote the job reference - 87794. Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert). If you do not meet the above requirements, you may still be considered if, for example: You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government You were studying abroad You were living overseas with parents In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ([email protected]) in the first instance Supporting document 1 Job Description.pdf – 129KB Supporting document 2 Candidate Info Pack.pdf – 678KB We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Application form stage assessments Behaviours Making Effective Decisions - 250 word limit Experience Statement of Suitability - 750 word limit A sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. Use of Artificial Intelligence (AI) You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Interview stage assessments There is 1 interview stage for this vacancy. Behaviours Making Effective Decisions Working Together Communicating and Influencing Strengths may also be assessed at interview but these are not shared in advance. Any candidate who has been assessed as being appointable to the role they applied for may be offered a similar, lower grade role, if one is available. Furthermore, any candidate who has just missed meeting the criteria for a particular role, may be appointed to a similar role at a lower grade if such a role is available, and if they have been assessed as meeting the criteria for the lower grade role. These appointments will also be made in merit order. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment. This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Childcare, Company pension, Employee discount, Flexible schedule