Location
Ruislip

Hours
Full Time (hours not specified)

Salary
£32,544 per annum

About the Role
We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.

As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.

When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer
30 days’ annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Experience
- Housing management experience
- Experience working with older people
- Managing antisocial behaviour (ASB)
- Working with local police and handling safeguarding concerns
- Knowledge of health and safety compliance
- Understanding of the care and support needs of older people
- Ability to manage budgets and work independently while building positive relationships with stakeholders
- Knowledge of the Ruislip area is beneficial

About you
Organised, dedicated, and able to deliver excellent customer service. You should be proactive in promoting wellbeing and safety within the community and skilled at maintaining positive relationships with residents and stakeholders.

Qualifications
An enhanced DBS check is required for this role.