Location
City of London, London

Hours
Full Time - Hybrid work style requiring at least two days per week (40% of time) at the London Gresham Street office location

Salary
£104,686 - £123,160

About the Role
Personalised Experiences and Communications (PEC) is a business platform within Consumer Relationships that supports Lloyds Banking Group's strategic goals by deepening customer relationships. PEC delivers personalised communications and experiences across all channels and business areas, enabling the Customer Relationship Growth strategy for both retail and commercial banking. It also drives data, analytics, and technology to enhance branded experiences, propositions, pricing, and sustainable, paper-free ambitions.

As Lead Quality Engineer, you will shape technical solutions, lead engineering practices, and collaborate closely with product and engineering teams. You will play a key role in ensuring high-quality software delivery aligned with our engineering transformation strategy.

We are looking for someone with strong technical expertise, a passion for engineering excellence, and a curious, adaptable mindset who leads by example and inspires others.

Joining Lloyds Banking Group means being part of an exciting transformation journey. Our investments in people, data, and technology are driving innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

Experience
- Strong Quality Engineering and Test Management experience across the entire test lifecycle
- Experience in test automation, user acceptance testing, mocking, and test data management
- Understanding of wider testing approaches and tooling including security, performance, chaos, and contract testing
- Knowledge of systems design considerations such as security, cloud, event-driven systems, microservices, resilience, automation, and SRE
- Proven ability to lead teams to align with strategic tooling and approaches, driving excellence through quality and innovation
- Experience embedding QE standard methodologies across various technology stacks
- Shift left solutions and expanding current capabilities are essential

About you
- A transformation mindset with the ability to lead and drive transformation opportunities supporting agility and capability-building
- Passionate about engineering excellence with a curious and adaptable approach
- Strong leadership skills, leading by example and inspiring others

Qualifications
Desirable skills include:
- Cypress, Playwright, Karate, Jenkins, GitHub, Selenium, Applitools
- Experience with desktop/mobile cloud testing tools such as Perfecto, BrowserStack, or SauceLabs for compatibility testing
- Deep understanding of Java, JavaScript, NodeJS, Postman, TDD, and BDD best practices
- Hands-on experience with Java/JavaScript test automation programming and building test frameworks from scratch in an agile environment
- Strong experience with Appium, WebdriverIO, Cucumber, and API automation solutions such as RestAssured, Karate, or Postman

About working for us
We are committed to being the leading UK business for diversity, equity, and inclusion, supporting our customers, colleagues, and communities. We create an environment where everyone can thrive, learn, and develop.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants with disabilities, long-term health, or neurodivergent conditions who meet the minimum criteria.

Our benefits package includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits adaptable to your lifestyle, such as discounted shopping
- 30 days' holiday plus bank holidays
- A range of wellbeing initiatives and generous parental leave policies