Location
Southbank, London

Hours
Full Time - 40 hours per week

Salary
£45,800 per annum (Full-Time Equivalent)

About the Role
We are seeking a Marketing Manager to join our Marketing team on a full time fixed term contract until 31 October 2027. In this role, you will lead the development and delivery of data-informed, audience-focused, strategic marketing campaigns for the rolling Gigs programme, our Public Programme including ticketed and free events, Multitudes Festival, and our cross-artform Family programme. You will create marketing campaigns that drive income generation by maximising ticket sales, build and retain new audiences, and communicate Southbank Centre’s vision and artistic programme.

You will oversee the end-to-end delivery of marketing campaigns, ensuring alignment, coordination, and timely delivery with necessary approvals and stakeholder input. You will work closely with and provide guidance and support to all Marketing Officers and Assistants across the team. Using data, insight, and digital analytics, you will monitor performance, evaluate outcomes, and continually optimise campaign effectiveness and audience impact.

Interviews are expected to take place from 11th November 2026. We encourage early applications as the vacancy may close early if a high volume of applications is received. Reasonable adjustments can be made to support accessibility during the application process.

Benefits
- Minimum 5% pension contribution (increasing up to 9% depending on employee contribution) from day one
- 28 days annual leave plus bank holidays
- Hybrid working model
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free or discounted entry with other reciprocal organisations
- Free staff yoga sessions

Experience
Demonstrable experience in developing and delivering successful marketing campaigns within the arts and entertainment sector.
Proven knowledge of digital marketing tools and analytics platforms, including GA4 and CRM systems (particularly Tessitura), with the ability to translate insights into actionable marketing strategies.
Experience working with media agencies and creative studios, including briefing, evaluation, and performance management.
Strong copywriting and editing skills, with attention to detail, tone of voice, storytelling, and brand consistency.
Proven experience managing budgets and delivering cost-effective, ROI-driven campaigns.

About you
You are a strategic thinker with a passion for the arts and audience development. You have excellent leadership skills and enjoy supporting and guiding team members. You are data-driven, able to analyse and apply insights to optimise marketing effectiveness. You are organised, proactive, and able to manage multiple projects simultaneously while maintaining high standards.

Qualifications
Relevant qualifications are welcomed but not mandatory. We value skills and experience gained both within the arts sector and from other industries. A positive attitude and commitment to the role are essential.