Location
The Hampstead Group Practice, Fleet Road, London

Hours
Full time hours to be confirmed with the Practice Manager

Salary
£15.00 per hour

About the Role
The Medical Administrator provides efficient and effective administrative and secretarial support to the partners and medical staff of the practice. This role involves coordinating a wide range of administrative processes to ensure services are delivered within agreed quality standards and timeframes. Key responsibilities include secretarial support, managing clinical correspondence and referrals, processing medical certification and insurance forms, handling subject access requests, supporting cervical screening administration, managing medical records, and document management. The role also includes maintaining patient confidentiality, supporting practice activities such as the annual Flu Campaign and QOF targets, assisting with reception cover during staff shortages, and undertaking relevant training as agreed with the Practice Manager. Duties may be adjusted to meet the operational needs of the practice.

Experience
Experience in medical administration or a similar healthcare environment is desirable. Familiarity with NHS e-Referral Service (eRS), EMIS clinical systems, and document management protocols is advantageous.

About you
Organised, detail-oriented and able to manage multiple administrative tasks efficiently. Excellent communication skills to liaise effectively with patients, medical staff, and external organisations. Ability to maintain confidentiality and comply with information governance requirements. Flexible and willing to support various practice activities and cover duties as needed.

Qualifications
No specific qualifications are mandated; however, relevant administrative or medical administration qualifications will be beneficial. Willingness to undertake training courses as agreed with the Practice Manager is essential.