Location
London

Hours
Full Time

Salary
£36,000 per annum

About the Role
As an Operations Coordinator at Small Axe, you will join a multidisciplinary, integrated, and highly collaborative team focused on winning progressive campaigns. Small Axe is a non-profit with an agency operating model, working with charities, trade unions, and community or political organisations to drive meaningful change. You will support the organisation to run efficiently and grow sustainably by providing strong operational insight and support across finance, office management, HR, recruitment, and client services. This varied role offers plenty of scope for learning and growth, working closely with the operations team to deliver day-to-day processes that enable the team to perform at their best.

Key responsibilities include:
- Finance, bookkeeping and payroll: compiling and presenting reports such as cashflow, budgets and team capacity, maintaining accurate records of project and internal costs, supporting accountants with bookkeeping, and ensuring timely payments to team members, collaborators and suppliers.
- Facilities and technology: managing office operations including facilities, security, tools, technology, health and safety, supplies procurement, organising repairs and maintenance, managing subscriptions and equipment, and acting as the primary contact for tech support.
- HR and team culture: coordinating logistics for internal and external events, supporting HR processes and policies, and upholding data protection, cyber security and safeguarding standards.
- Recruitment, onboarding and offboarding: assisting senior team with recruitment and onboarding, and helping grow the network of collaborators such as filmmakers, copywriters, producers, creatives and web developers.
- Client services: supporting project leads with campaign project management including contracts, budgets, capacity planning, and project evaluation.
- Special projects: managing small or discrete projects across all areas of operations and performing other duties as required.

Experience
2-4 years of experience in operations or a comparable role such as finance, office management or HR.

About you
Willingness to get stuck in from day one, strong organisational skills, ability to work collaboratively in a multidisciplinary team, and a proactive approach to problem-solving.

Qualifications
No specific qualifications required, but relevant experience in operations or related fields is essential.