Location
Isleworth

Hours
Full Time

Salary
£58,000 Per Annum

About the Role
We currently have a fantastic opportunity for an Operations Manager to join us and take the lead in revolutionising the food experience, known for their commitment to innovation and successfully creating exceptional workplace environments. As the Account Manager, you’ll have the unique opportunity to shape the future of our business and redefine what world-class workplace dining and hospitality looks like. This will involve effective, innovative and hands-on strategies with a retail & commercial mindset.

Benefits
33 Days holiday including bank holidays, plus your birthday off
Company car and bonuses subject to terms & location
BUPA healthcare
Pension and life insurance
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Free meals on shift
Discounts available on our HAPI app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

If you are an inspirational and enthusiastic Operations Manager keen to make a name for yourself within the food service industry, we would love to hear from you!

Are you a dynamic operator with a passion for hospitality, food service, and client relationships? Do you thrive in a fast-paced, multi-site environment where innovation and exceptional service set the standard? We have a fantastic opportunity for an Operations Manager to join our team, overseeing multiple sites within our flagship account. This role is your chance to redefine world-class workplace dining, drive commercial success, and build strong client partnerships in the hospitality and food service sector.

As Operations Manager, you'll lead with a strategic mindset, commercial acumen, and a hands-on approach—ensuring that our hospitality offering remains innovative, competitive, and consistently exceeds client expectations.

Experience
Proven experience in multi-site management within the catering, food service, or hospitality industry.

About you
Exceptional communication & client relationship skills.
Strong financial & commercial acumen, with a strategic mindset.
A passion for innovation in food services and delivering world-class hospitality.
Leadership experience, with the ability to develop and motivate teams.
A genuine love for food, hospitality, and creating memorable experiences.

Qualifications
Willingness to learn and progress.
Be honest and trustworthy.
Team player.
Respectful.
Flexible and adaptable to change.
Possess cultural awareness and sensitivity.
Demonstrates sound work ethics.
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.