Location
Based at either Redlibbets Golf Club, Pyrford Lakes Golf Club or Hampton Court Palace Golf Club, with travel across Get Golfing venues.

Hours
Full time, fixed-term contract for 12 months (maternity cover).

Salary
£55,000 per annum.

About the Role
Get Golfing CIO is seeking an experienced People Operations Lead to provide maternity cover for the Head of People during an exciting period of organisational growth. Reporting to the Chief People Officer and working closely with the People Development Lead, you will lead the operational delivery of the People function across multiple sites. This hands-on leadership role combines operational excellence with practical problem solving and strong stakeholder management.

You will be responsible for ensuring effective employee relations support, legal compliance, recruitment, payroll oversight and People service delivery. Acting as the organisation's lead for People Operations and employee relations, you will manage risk effectively and support managers to build high-performing teams. Key responsibilities include managing employee relations cases, supporting organisational change, overseeing recruitment and onboarding, ensuring compliance with employment law, and providing payroll and HR systems oversight.

Get Golfing CIO is committed to creating an inclusive workplace and welcomes applications from candidates of all backgrounds. Reasonable adjustments will be made throughout the recruitment process to support candidates.

Experience
- Senior HR Generalist, HR Business Partner or People Operations role experience.
- Strong employee relations experience including managing complex cases.
- Excellent knowledge of UK employment law and HR best practice.
- Experience managing People Operations in a multi-site environment.
- Experience supporting organisational change and consultation.
- Strong stakeholder management and influencing skills.
- Ability to balance operational delivery with strategic thinking.
- Strong problem-solving and decision-making capability.
- Experience coaching managers and supporting leadership teams.
- Ability to work autonomously in a fast-paced, evolving environment.

About you
Proactive and hands-on leader with excellent communication and interpersonal skills. Able to build trusted relationships across all levels of the organisation. Committed to upholding organisational values and fostering an inclusive culture. Comfortable managing competing priorities and driving continuous improvement in People operations.

Qualifications
- CIPD Level 5 or above (or equivalent) is desirable.
- Experience within hospitality, leisure, retail or charity sectors is advantageous.
- Experience implementing or managing People systems or process improvements.
- Experience managing payroll providers and payroll governance.
- Experience working within a values-led organisation is preferred.