Location
London, Greater London - Head office based in Waterloo with hybrid working (3 days a week in HQ)

Hours
37 hours per week across shifts (8-4, 9-5 and 10-6)

Salary
£44,000 - £49,000 per annum

About the Role
Join Oasis Community Learning, a large established Multi-Academy Trust of 58 Academies and part of the Oasis charity, dedicated to making a difference and enhancing young people’s lives. This permanent role is part of the People and Culture function and leads the People Desk Team, providing first line HR advice to employees, academy operation teams and managers across the organisation.

As the People/HR Operations Team Lead, you will coach and mentor a small team (currently 4), guiding them to deliver excellent HR service and meet key SLA’s and KPI’s. Queries will cover the full employee lifecycle and you will support your team in finding resolutions to a wide range of HR issues.

This is a relatively new function, offering the opportunity to influence and improve operational ways of working while upskilling your team. The role operates within a hybrid working model with a focus on delivering a great service to staff across multiple sites.

Benefits
Continued professional development opportunities both informal and formal, access to the wider Oasis Community Learning benefits portal including health and dental cover, and discounts at leading companies.

Pension: Membership of the excellent local government pension scheme.

Holiday entitlement is based on length of service:
- Under 2 years’ continuous service: 34 days holiday (26 days + 8 Bank holidays)
- Under 4 years’ continuous service: 39 days holiday (31 days + 8 Bank holidays)
- Over 4 years’ continuous service: 40 days holiday (32 days + 8 Bank holidays)

The holiday year runs from 1st September to 31st August, with pro-rata entitlement if employment starts or ends part way through the year.

About Oasis Community Learning
Oasis is a purpose-led organisation with a vision of community inclusion, contribution, and helping individuals reach their potential. We deliver first-class, innovative education and seek to create safe, inspiring neighbourhoods offering integrated and diverse services to benefit the whole person and community.

Experience
Strong HR generalist background with experience mentoring and coaching a small team (ideally around 4 people). Experience working in a similar environment such as charities, public sector or education across multiple sites is preferred. Experience in a shared service or help desk environment is advantageous but not essential, with best fit being within smaller teams or operations.

About you
You are a people person who enjoys supporting and developing others. You bring knowledge and ideas to enhance systems and operational processes. You are motivated by working in a purpose-led organisation and want to make a difference by providing excellent HR service and support.

Qualifications
No specific qualifications are stated as mandatory; however, a strong HR generalist knowledge and relevant experience are essential for success in this role.