Location
London

Hours
Part Time - 32.5 hours per week, contracted to 44 weeks per year

Salary
£14.00 per hour

About the Role
We are recruiting a dedicated Porter to support the smooth running of operations at Chartwells. In this role, you will maintain a high standard of customer care and cleanliness across the venue. Your responsibilities will include assisting in keeping the lobby and other public areas clean and tidy, helping housekeeping, restaurant, and banqueting staff to set up rooms or move furniture, handling certain reception duties such as booking theatre tickets or making restaurant reservations, responding to customer requests, running errands, and ensuring customer safety by placing and removing signage indicating wet floors or paints. This is an excellent opportunity to progress your career with a company that invests in its people, celebrates individuality, and recognises employees who go beyond the plate.

Experience
Experience delivering high quality customer care is essential.

About you
You will be adaptable and able to embrace changing priorities easily. Excellent communication skills and the ability to build strong relationships are key. You should be proactive, able to take initiative and make decisions that benefit customers. The role requires the ability to work well under pressure, demonstrate exceptional timekeeping, and reliability.

Qualifications
No formal qualifications are required for this position, but a positive attitude and commitment to providing excellent service are essential.