Location
Burnley Medical Centre

Hours
37.5 hours per week (Fixed Term Maternity Cover - 9 months)

Salary
£40,000 per annum

About the Role
Help us deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care at scale. Our purpose is to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients and each other because we CARE.

Caring – We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious – Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful – Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence – We strive to do the best we can and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:
Working with the site clinical and operational leads to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the practice. This includes line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership.
Ensuring there is a system in place to effectively communicate with staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group.
Developing effective working relationships with key stakeholders and ensuring delivery of a high quality, value for money service to patients.

Experience
Significant experience in people management, appraisals, performance management systems and dealing with the public/patients. Good working knowledge of employment law, health and safety, and employment contracts. Experience working within a budget and increasing income. Proficient in Microsoft Office software.

About you
A strong leader able to develop and work effectively with a team. Ambitious and resourceful with a passion for delivering excellent patient care and improving practice performance.

Qualifications
Degree level certification in a relevant management or finance qualification.