Location
London, Stratford

Hours
Full Time - 35 hours per week, Monday to Friday 09:00 - 17:00 (occasional variation in hours)

Salary
£35,951 to £39,531 per annum (London weighted salary) dependant on experience plus Essential Car User (ECU) allowance if policy requirements are met*

About the Role
Join L&Q’s growing London Living Rent (LLR) team and be part of the journey to home ownership. The LLR portfolio is rapidly expanding and aims to help thousands of residents take their first step towards owning a home. As a Property Manager, you will play a key role in delivering an exceptional resident experience while ensuring the portfolio performs at its best. Your responsibilities will include maximising rental income and minimising void periods, supporting property acquisitions and onboarding new homes into the LLR scheme, ensuring compliance with legislation and internal standards, managing tenancies and assets for long-term sustainability, and conducting routine checks to identify fraud, subletting, and tenancy breaches. This role is office-based more than the standard 1–2 days per week until training is completed, with agile working thereafter requiring 1-2 days office attendance.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme and more.

Experience
Proven experience in property management and lettings, ideally within the private rented sector. Experience in tenancy renewals, complaint resolution, and legal tenancy processes is essential. Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management is required.

About You
Proactive, solutions-focused, and passionate about housing. Strong communication and customer service skills with a track record of meeting targets and deadlines in a commercial environment. Confident user of Microsoft Office, Teams, and CRM systems, especially Microsoft D365. A commitment to delivering excellent customer impact and thriving in a fast-paced environment.

Qualifications
A full driving licence and access to a vehicle insured for business use are required to qualify for the Essential Car User allowance. No other formal qualifications are specified, but relevant property management experience is essential.