Location
Fulham, Fulham, London

Hours
8.00am to 5.00pm, Monday to Friday (this is an onsite role)

Salary
Competitive salary

About the Role
This role is the first point of contact for Berkeley at Imperial Wharf and plays an important part in the experience of visitors, colleagues, clients and business partners. It combines a high-quality front of house service with ownership of the day-to-day coordination of the office. The Receptionist will create a welcoming, professional and well-presented environment. Alongside reception duties, the role coordinates meeting rooms, hospitality, office supplies and facilities-related requests, working with the on-site Facilities Team, Estate Management company and suppliers to ensure issues are followed through to completion. This is a broader role than a traditional reception position and suits someone who is organised, proactive and confident working independently, while contributing to a supportive Business Support team.

Benefits
25 days’ annual leave, increasing with service to 33 days
Health and wellbeing benefits, including private medical insurance
Enhanced parental leave
Private pension plan
Group life assurance
Berkeley Foundation volunteer day
Lifestyle benefits, including access to an online discount platform

Experience
Previous experience in reception or front of house, ideally within a corporate or professional office environment.

About you
A warm, professional and service-focused approach, both in person and on the telephone.
Clear and professional written and verbal communication.
Strong organisation, attention to detail and the ability to manage competing priorities at a busy front desk.
Confidence using Microsoft Outlook, including calendars, meeting room bookings and shared mailboxes.
Working knowledge of Microsoft Word, Excel and Teams, with the ability to learn new systems quickly.
Experience of, or readiness to take on, broader office coordination responsibilities and supplier liaison.
Self-motivated and comfortable working independently on reception while staying connected to the wider team.
Proactive and solutions-focused, spotting issues early and taking ownership through to resolution.
Proud of maintaining high standards and attentive to the details that shape the visitor and colleague experience.
Friendly, approachable and confident communicating with people at all levels, including senior leaders and external visitors.
Calm, adaptable and able to exercise sound judgement under pressure.
Reliable, punctual and consistent.
Discreet and trustworthy, handling visitor details, confidential information and business matters appropriately.

Qualifications
Not specifically stated; readiness to learn and take on broader responsibilities is essential.