Location
Romford, London Borough of Havering

Hours
Permanent full time

Salary
£39,276 - £42,771 (Grade 6)

About the Role
As a Regeneration Project Officer, you will be the lead officer for all housing management activities on regeneration sites. You will coordinate estate activities during consultation, decant, and development phases, support local hubs, and deliver high-quality tenancy and leasehold management services. You will play a key role in engaging with residents and stakeholders, ensuring their needs are met throughout the regeneration process.

Working within Housing Operations & Estate Services / Resident Services, you will contribute to creating safe, sustainable, and thriving neighbourhoods. This role offers the opportunity to be at the forefront of major regeneration projects, directly improving the lives of residents and shaping the future of Havering’s communities.

Havering is a vibrant and diverse borough in East London, known for its strong sense of community, excellent transport links, and a blend of urban and green spaces. Resident Services is committed to providing comprehensive housing management and estate services, supporting residents through every stage of their tenancy.

We offer a collaborative and inclusive working environment, professional development opportunities, flexible working arrangements including occasional work outside normal office hours, and a strong focus on staff wellbeing and equality of opportunity.

Experience
- Experience in social housing, care, or public sector housing management
- Strong relationship management skills with residents, elected members, and partner agencies
- Ability to manage complex casework and deliver high standards of customer service
- Contract monitoring and commissioning experience

About you
- Excellent communication and interpersonal skills
- Ability to work collaboratively within a team and with external partners
- Organised and able to manage multiple priorities effectively
- Commitment to equality, diversity, and inclusion

Qualifications
- A full driving licence and access to a vehicle for work is required