Location
Central London (Remote)

Hours
Full Time

Salary
Up to €52,000 per annum

About the Role
Grafana Labs, the company behind the open observability cloud, is founded on principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, enables organizations to see, understand, and act on all their disparate data with the help of actually useful AI. Trusted by over 35 million users and 7,000+ customers worldwide, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, we help ensure application reliability, rapid incident resolution, and telemetry optimization.

As a 100% remote company with a global team, we foster a culture of transparency, autonomy, and trust. In this role, you will execute key elements of the regional marketing plan with accuracy, consistency, and attention to detail. While strategic priorities are set by your manager, your focus will be on delivering assigned initiatives effectively, ensuring projects are completed on time and to a high standard. Approximately 25% of your time will be self-directed, with the remainder focused on executing established priorities.

Success in this role depends on strong organization, follow-through, and the ability to manage details without letting anything fall through the cracks. AI tools are integrated into our workflows, and you will be expected to use them appropriately to improve efficiency and productivity while maintaining accountability for quality, accuracy, and integrity.

Key Responsibilities
- Execute assigned tasks from planning through post-event follow-up, including vendor coordination, registration management, logistics, and asset review
- Build and manage event registrations, attendee communications, and campaign workflows using Splash, Zuddl, Salesforce, and Monday.com
- Perform quality assurance reviews of event setup, assets, and attendee experiences before launch
- Maintain accurate project timelines, status updates, and program data, and generate post-event reports
- Support ABM and regional marketing programs by executing activities such as email builds, landing page setup, paid social coordination, and asset quality assurance
- Collaborate with Sales and SDR teams and escalate risks when needed
- Support budget tracking, PO management, and invoice coordination with finance
- Use AI-enabled tools to improve efficiency in content creation, data management, quality assurance, and reporting
- Coordinate localisation requests and manage asset distribution across EMEA / APAC markets

Why You’ll Thrive at Grafana Labs
- 100% Remote, Global Culture with a collaborative and inclusive environment
- Scaling Organization offering meaningful work in a high-growth setting
- Transparent Communication with open decision-making and regular updates
- Innovation-Driven culture with autonomy and support to try new things
- Open Source Roots shaping how we work
- Empowered Teams valuing outcomes over optics
- Career Growth Pathways with defined opportunities for development
- Approachable Leadership that is visible and involved
- Passionate People who care deeply about their work
- In-Person onboarding to help you thrive from day one
- Generous global annual leave policy including Grafana Shutdown Days to disconnect

Experience
- Minimum 2 years in field or regional marketing, or events
- Proficiency or ability to quickly learn Splash, Zuddl, Salesforce, and Monday.com
- Comfortable using AI tools in daily work with good judgment to validate outputs
- Willingness to travel approximately 40%

About You
- Strong organizational skills with meticulous attention to detail
- Ability to manage multiple projects and follow through to completion
- Collaborative team player with excellent communication skills
- Adaptable and eager to work in a fast-paced, evolving environment
- Region specific: Local language skills are a plus for localisation work but not required; role operates in English

Qualifications
- No specific formal qualifications required but relevant marketing or event experience is essential