Location
Newham, E13

Hours
37.5 hours per week

Salary
£42,754.52 per annum

About the Role
We are seeking a highly motivated Registered Support Manager to lead a team of support staff to deliver support to customers who have learning disabilities, mental health issues, and very complex behaviours. You will lead and directly line manage your team to deliver the highest quality of Positive Behaviour Support service that meets and exceeds the expectations of the individuals who draw on it, their families, our commissioners, and our regulators. As the registered manager with CQC for the service, you will monitor and evaluate support practice, working in close partnership with Complex Needs Leads, Quality Improvement Team, and external experts to develop and implement PBS best practice across your area.

Experience
Stable previous management experience in adult social care supporting teams to deliver successful services to people with complex needs and behaviours. Strong experience of managing resources and ensuring services operate within agreed budgets.

About you
Excellent leadership skills ensuring your team feels valued and supported, understands what is expected of them, and has the skills and tools to undertake their role to the best of their ability. Ability to work in partnership with others, promoting a culture of co-production, where individuals and their circles of support are key partners in decision making and planning. Have an eye for detail and be process-driven. Ensure compliance with contractual requirements, attend contract meetings, and manage day-to-day relationships with community, contracts, and commissioning teams. Excellent report writing skills, with the ability to compile reports, ongoing monitoring, and evaluation ensuring that Positive Behaviour Support Services achieve ongoing quality and audit assurance requirements. Lead and manage positive relationships with families, advocates, multi-disciplinary teams, and specialist health professionals. Involvement in the development and presentation of in-house training, coaching, and development of staff on all aspects of PBS and Autism services.

Qualifications
Previous management experience working within Health and Social Care. Competent with IT. Experience of delivering high-quality, personalised support within the Health and Social Care sector along with the ability to lead and motivate a team of people to deliver excellent services. Level 5 diploma in Health and Social Care or willingness to undertake this training. Flexibility to work some weekends, bank holidays, waking nights, or sleep-in duties if required. Understanding of the Data Protection Act (DPA) 2018 and General Data Protection Regulations (GDPR) and the importance of confidentiality.