Location
Lewisham. Please note this service does not have step free access.

Hours
Flexible working

Salary
£14.80 per hour plus 12.07% annual leave accrual

About the Role
We are seeking a Relief Bank Recovery Worker to join the team at New Hope, a 24-hour supported accommodation service for adult males with mental health diagnoses and convictions, based in Lewisham. You will support residents to empower and motivate them to achieve their personal goals and gain greater independence, facilitating their reintegration into the community. Support will be tailored to individual needs through a recovery model.

Key responsibilities include:
- Acting as the main support worker for a group of residents, helping to create and update their support and risk plans.
- Planning, running, and engaging in activities such as games, celebrations, movies, or out-of-service activities like planned days out to encourage social interaction while confidently lone working and managing the service.
- Helping residents understand their rights, build confidence, and become more independent as they return to the community.
- Recognising when someone’s mental health is deteriorating and taking action to prevent crises.
- Following safeguarding procedures and reporting any concerns as needed.
- Supporting residents with medication adherence and maintaining accurate records.
- Building good working relationships with colleagues and external agencies.

About the Service
New Hope provides 24-hour supported accommodation for adult males with mental health diagnoses and convictions who require high levels of support and close monitoring to maintain optimum mental health and reduce reoffending. We support residents to gain insight into their challenges, develop new life skills, coping strategies, and build supportive relationships.

Experience
Experience supporting women with forensic mental health needs, with a solid understanding of risk management, rehabilitation, and recovery-focused practice is essential.
Ability to manage own caseload, determine priorities, and use initiative effectively.
IT proficiency including basic Microsoft Office skills and ability to learn new software programs.
Understanding of key legislation and best practices in mental health, safeguarding, and social care.

About You
You will have a genuine passion and sense of purpose to help people facing multiple disadvantages, contributing to our mission of empowering independence through trauma-informed solutions and dynamic partnerships. You are a team player driven to provide high-quality, tailored support, with the ability to build rapport and trust with people from diverse backgrounds, valuing equality, diversity, and inclusion.
You will be compassionate, supportive, and empowering, able to form positive and motivating relationships.
Cultural awareness, self-awareness, and the ability to identify personal growth areas and take feedback constructively.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Due to the nature of the service, it is an occupational requirement that the post holder is female.

Qualifications
Relevant qualifications in mental health, social care, or related fields are desirable but not explicitly stated. A commitment to ongoing professional development and learning is expected.