Location
National (Edinburgh and Leeds) and London

Hours
Full Time

Salary
Edinburgh and Leeds: £43,100 to £48,000
London: £47,300 to £53,000 (salary offered will be based on skills and experience)

About the Role
The Financial Conduct Authority (FCA) regulates financial services firms in the UK to keep financial markets fair, thriving and effective. By joining us, you will play a key part in protecting consumers, driving economic growth, and shaping the future of UK financial services. The Supervision, Policy and Competition (SPC) division oversees firms and individuals through supervision, policy creation and review, and competition remedies.

The Retail Banking Directorate focuses on supervision and policy for UK retail banking and mortgages, aiming to deliver better outcomes for consumers, including those with vulnerabilities, through firm-specific, sector-wide, and event-driven work with a clear focus on fairness, affordability, and consumer protection.

As a Retail Banking Supervision Associate, you will analyse complex business models and strategies to identify key risks of harm, solve challenging problems, and deliver practical solutions that protect consumers and markets. You will shape and implement targeted supervisory strategies addressing critical risks and recommend impactful interventions to improve industry standards.

You will apply data-driven insights by identifying trends and outliers, supporting proactive decision-making and responding effectively to emerging firm and industry issues. Using sound regulatory judgement, you will communicate clear, concise guidance that influences internal and external stakeholders.

You will engage and influence senior leadership within firms to support cultural and governance improvements, ensuring better outcomes for customers and a more resilient financial system. Collaboration and building close relationships with stakeholders across the Directorate, the wider FCA, and key external bodies such as the Prudential Regulation Authority and trade bodies will be essential.

Additionally, you will contribute to wider departmental goals by supporting colleagues and identifying sector-wide risks, helping to safeguard market integrity and consumer trust.

Experience
- Prior experience in building and maintaining relationships with senior management and stakeholders internally and externally
- Experience analysing qualitative and quantitative information to reach sound judgements quickly and clearly, using it to present key issues
- Skilled at identifying potential consumer harm and contributing to the development and delivery of supervisory strategies that reduce risks
- Experienced in planning and delivering work or projects under tight deadlines
- Able to act on your own initiative to make informed, timely decisions, distil complexity into key issues, and escalate matters when needed
- Capable of representing yourself and the FCA professionally, with clear and effective oral and presentation skills
- Experienced in effective teamwork, collaborating with others to plan and deliver outcomes while offering support to colleagues
- Experienced in balancing and managing competing priorities often during tight deadlines with minimal oversight

About you
- Motivated to learn and grow, taking on new responsibilities and adopting a flexible, pragmatic approach to your work
- Able to escalate issues appropriately to ensure timely decision making and risk management

Qualifications
No specific qualifications required; however, relevant experience and skills as outlined above are essential.