Location
London

Hours
0-40 hours per week / Available to work some weekends.

Salary
£14 Per Hour

About the Role
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

Key Responsibilities
Clean and tidy guest rooms to established standards. Change bed linens, replace towels, empty trash bins and restock amenities. Dust furniture, vacuum carpets, and clean mirrors for a neat appearance. Sanitize surfaces thoroughly for hygiene maintenance. Maintain stock levels of cleaning supplies and toiletries. Promptly report any maintenance issues or damages. Follow supervisor instructions and adhere to safety protocols. Ensure the security of guest rooms and the privacy of the guests. Provide professional and respectful service to guests and respond to their requests promptly.

Experience
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and Knowledge
Physical ability to lift, bend, and stand for extended periods. The ability to work individually and as part of a team. Strong time management skills. Attention to detail. Flexibility and willingness to learn. A ‘Can Do’ attitude. Adaptability to organisational needs. Ability to prioritise and multi-task. Capability to provide excellent customer service. Self-motivation and accountability. Ability to work confidentially and with integrity. Ability to work under pressure and to follow instructions. Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.