Location
London, West London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, serves more than 200 hotels nationwide. Our Room Attendants play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. You will work in a fast-paced environment delivering the highest levels of room cleanliness and hygiene across hotels nationwide. Responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels of cleaning supplies, reporting maintenance issues, following supervisor instructions, adhering to safety protocols, ensuring guest room security and privacy, and providing professional and respectful service to guests.

Company Overview
HotelCare offers premium staff and services including cleaning over 10,000 rooms daily and servicing apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while maintaining quality service.

Benefits
Up to 28 days paid holidays.
A permanent job with flexible working hours to suit your lifestyle.
Free lunch on duty (site dependent).
Full on-site training.
Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
Career progression with the opportunity to undertake a HotelCare Apprenticeship.
Automatic enrolment into a workplace pension after 3 months’ service.
Recognition, incentives and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physical ability to lift, bend, and stand for extended periods.
- Ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours beyond those previously notified and carry out additional reasonable tasks to meet the needs of the Company and their clients.