Location
South East London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. We deliver premium cleaning services, including cleaning over 10,000 rooms daily across apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. Working in a fast-paced environment, you will clean and tidy guest rooms to established standards, ensuring a welcoming and hygienic environment. Your responsibilities include changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, and providing professional and respectful service to guests.

This role offers a permanent position with flexible working hours to suit your lifestyle, full on-site training, free lunch on duty (site dependent), and career progression opportunities including a HotelCare Apprenticeship. Additional benefits include up to 28 days paid holidays, salary finance options after probation, automatic enrolment into a workplace pension after 3 months, and recognition incentives and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physical ability to lift, bend, and stand for extended periods.
- Ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and their clients.