
Location
UNIQLO 311 Oxford Street, London
Hours
Full time (37.5 hours) and Part time (30 hours or 22.5 hours). Flexible 8.5 hour shifts per day including 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is required.
Salary
Starting rate of £14.80 per hour with promotion and pay increase opportunities every 3 months. Highly competitive compensation package.
About the Role
At UNIQLO, you lead the business, impact lives, and grow yourself. As a Sales Assistant, you will be a key part of shaping memorable customer experiences and contributing to the growth and evolution of our store. You will act as a Brand Ambassador, Partner in Management, and Retail Specialist, bringing our values, products, and services to life to deliver exceptional service.
Your responsibilities include:
- Providing excellent customer service from fitting rooms to tills by being attentive and responsive to customer needs.
- Maintaining sales floor excellence by keeping the store clean, well-stocked, organised, and beautifully presented.
- Managing sales and inventory by monitoring customer reactions and recommending adjustments to visual displays and stock levels.
- Collaborating with colleagues to create a strong, united team.
- Championing sustainability initiatives such as recycling programmes, repair services, and participating in local community activities.
- Contributing to retail technology efforts including social media content creation, styling app, or livestream channel if interested.
Growth and Development
From day one, UNIQLO invests in your growth through on-the-job training, classroom training, and digital learning tools. You will benefit from a supportive culture and have access to four promotion opportunities each year to advance your career.
Benefits
Structured skill assessment, personalised training plans, staff discounts, "Sales Assistant of the Month" and "Customer Service Excellence" awards (including a trip to Tokyo), paid volunteer days, and an inclusive, collaborative team environment.
Experience
No specific experience required. Enthusiasm for retail and customer service is essential.
About you
Flexible and reliable with availability for morning, late shifts, and full weekends. Passionate about delivering excellent customer service and working collaboratively within a team. Interested in sustainability and retail technology is a plus.
Qualifications
No formal qualifications required. A positive attitude, willingness to learn, and commitment to personal growth are key.

