Location
Newham Specialist Children & Young People Service, London

Hours
Full Time (hours to be confirmed)

Salary
£39,959 per annum

About the Role
As the SCYPS Administrative Operations & Service Development Lead, you will support the Head of Administration in the day-to-day operational management and coordination of administrative services across designated SCYPS services. You will play a key role in supporting performance management activities for designated pathways and Trust-wide performance requirements, including the implementation and monitoring of agreed operational plans, actions, and service priorities. You will contribute to the delivery of the supervision structure and collaborate with Administrative Operational Leads to ensure effective service delivery, consistent working practices, and the management of operational priorities.

In this role, you will liaise with relevant Trust departments such as IM&T, Human Resources, Supplies, and Estates to resolve operational issues. You will also be involved in procurement processes including raising purchase orders and handling Oracle queries, as well as participating in recruitment activities such as shortlisting and interview processes. Additionally, you will undertake specific project management tasks across designated services as agreed with the Head of Administration, supporting continuous service development and operational excellence.

Experience
Proven experience in administrative operations management within a healthcare or similar complex environment is essential. Experience supporting performance management initiatives and operational planning is highly desirable. Previous involvement in procurement processes and recruitment activities will be advantageous.

About you
You are an organized and proactive individual with excellent communication and interpersonal skills. You are able to work collaboratively with multiple stakeholders and departments to resolve operational issues effectively. You demonstrate strong project management skills and the ability to manage competing priorities while maintaining attention to detail. A commitment to supporting service delivery improvements and consistent working practices is essential.

Qualifications
A relevant qualification in administration, business management, or a related field is desirable but not essential. Demonstrable experience and skills in operational management and service development will be considered.