Location
London

Hours
Full Time

Salary
£88,000 per annum

About the Role
Wise is seeking a Senior CRM Manager to lead and develop global customer relationship management strategies. This role involves designing and executing data-driven campaigns to enhance customer engagement, retention, and lifetime value across multiple markets. You will collaborate closely with marketing, product, and analytics teams to deliver personalized experiences that drive growth and customer satisfaction on a global scale.

Experience
Proven experience in CRM management, preferably in a global or multi-market environment. Strong background in data-driven marketing, campaign management, and customer lifecycle optimization.

About you
Strategic thinker with excellent communication and leadership skills. Able to work collaboratively across teams and manage complex projects. Passionate about customer experience and data analytics.

Qualifications
A relevant degree or equivalent experience in marketing, business, or a related field is preferred. Proficiency with CRM platforms and marketing automation tools is essential.