Location
London, Edinburgh, Bristol, Leeds and Halifax

Hours
Full-time, hybrid work style requiring at least two days per week or 40% of time spent at one of our office sites

Salary
£97,665 - £114,900

About the Role
As Senior Manager - Reinvent Work with AI, you will be responsible for designing the ecosystem of a future agentic financial services organisation. This role focuses on reimagining operating models, leadership, accountability, agent integration, workflows, organisational design, built environment, skills, entry roles, culture, and success measures across both change and run environments.

Your key responsibilities include working with subject matter experts to design tomorrow's requirements ensuring the functionality and operating model are in place to manage future work and workforce. This includes redefining the operating model, defining leadership roles in an agentic ecosystem, clarifying accountabilities and decision-making principles, designing agent training and governance, identifying tooling and system changes, assessing impacts on collaboration and workspace, protecting entry and emerging talent roles, building culture and communication strategies, and defining success measures such as KPIs and risk management.

You will collaborate with business, technology, People, Finance, Legal, Risk, and internal audit teams to co-design and validate blueprint elements, engage leaders and managers to shape evolving roles, and partner with HR, Communications, and Learning & Development to embed culture, skills, and training initiatives.

Additionally, you will scan external best practices, regulatory trends, and case studies, present blueprint drafts and progress to senior leadership, track KPIs and adoption, and ensure governance and risk alignment including ethical, compliance, and business continuity requirements.

This is an exciting opportunity to be part of Lloyds Banking Group's transformation journey, shaping the future of finance with innovative technologies and inclusive workplaces.

Experience
- Strong stakeholder management and collaboration skills across diverse functions
- Experience in HR and change management
- Background in transformation, HR, technology/data, or operational excellence is highly desirable
- Knowledge of agentic systems, AI governance, or digital ways of working is advantageous
- Experience with benchmarking, case study development, and culture-building is beneficial

About you
- Ability to synthesise complex information and present clear recommendations
- Excellent written and verbal communication skills, including blueprint documentation and senior-level papers
- Curious and externally oriented, keeping current on future work, agentic systems, and industry trends
- Comfortable working in ambiguity and proactively finding solutions
- Self-starter with initiative to drive work forward independently and collaboratively

Qualifications
No specific qualifications are stated; however, relevant experience in HR, transformation, or technology-related fields is expected.