Location
London (Vauxhall) - Hybrid, 2-3 days per week in office

Hours
Full Time

Salary
£79,000-85,000 per annum

About the Role
ClearScore is seeking an experienced Senior People Partner to join our People team on a 12-month maternity cover basis. This hands-on role operates in a fast-paced environment with responsibility across employee relations, performance management, organisational change, and People development. You will inherit live casework and ongoing initiatives from day one, working closely with managers and People colleagues to provide practical, commercially-minded advice and deliver meaningful People initiatives across the business.

You will manage end-to-end employee relations cases including absence management, underperformance, behavioural concerns, disciplinary and grievance processes. Coaching and supporting managers through complex conversations will be key, ensuring they have the confidence and tools to manage People matters effectively. You will also partner with the wider People team to deliver and improve performance management cycles and lead organisational change initiatives from planning through to implementation.

In addition, you will own relevant People projects, support the rollout of People platforms and frameworks, and design and deliver manager capability and development programmes. A curiosity and practical interest in how AI can improve the People experience and processes is a bonus, with opportunities to explore and apply AI tools within the function.

ClearScore offers a dynamic hybrid work environment balancing flexibility with collaborative in-person experiences. Our culture values autonomy, inclusivity, and career growth, with a strong focus on outcomes rather than effort.

Experience
- Significant experience in HR/People, ideally in a generalist or People Partner/HRBP role.
- Experience working in a fast-paced, scaling environment with changing priorities.
- Strong working knowledge of UK employment law and practical application in employee relations and organisational change.
- Awareness of employment legislation in South Africa, Australia, and/or Canada is advantageous.
- Proven ability to manage complex ER casework independently, including absence, performance, conduct, disciplinary and grievance matters.
- Track record of owning and delivering People projects end-to-end with measurable impact.
- Strong performance management experience, including coaching managers through challenging conversations.
- Excellent stakeholder management and communication skills, with confidence to influence at all levels.

About you
- Proactive and pragmatic with the ability to get up to speed quickly and make an immediate impact.
- Comfortable working independently while collaborating closely with the wider People team.
- Curious and eager to explore how AI can be applied practically within People.
- Confident operating autonomously in a fast-moving environment.
- Passionate about creating a positive employee experience balanced with business needs.

Qualifications
- No specific qualifications required; focus is on relevant experience, skills, and attitude.