Location
London, Bristol, Leeds, Edinburgh

Hours
Full-time, hybrid working pattern requiring at least two days per week (40%) at one of our office sites

Salary
£90,440 - £106,400

About the Role
This is your chance to use your social and environmental sustainability knowledge alongside your communication and relationship management skills as a Senior External Engagement Manager within Lloyds Banking Group’s Group Sustainable Business External Engagement team. The External Engagement team acts as the bridge between Lloyds Banking Group and the wider social and environmental sustainability community. We build trusted relationships with leading NGOs and global membership bodies and contribute at international forums such as Climate Week NYC and the UN Conferences of the Parties, enabling partners to collaborate, gain practical insights, and inform Group decisions to focus activity where it delivers the most impact.

As a Senior Sustainability Engagement Manager, you will play a leading role in advancing the Group's strategic programme of external environmental and social sustainability engagement. You will shape and deliver a compelling, purpose-led narrative that builds reputation, mitigates risk, and unlocks commercial value. Representing the Group, you will engage with diverse audiences including clients, investors, NGOs, and industry organisations to champion our sustainability and purpose work.

Day to day responsibilities include:
- Leading and refining external engagement strategies that are outcome-focused, aligned with business objectives, and informed by impact measurement
- Elevating the Group's visibility at prominent sustainability gatherings in the UK and worldwide, such as COP and London Climate Action Week
- Cultivating connections with clients, investors, NGOs, and other key partners to promote the Group's sustainability objectives
- Representing the Group in high-level forums and meetings, bringing external perspectives into the organisation to inform strategy and action
- Preparing high-quality briefings and speaker notes for Senior Executives ahead of key engagements in collaboration with internal teams and external partners
- Managing external organisational memberships and consultation responses to maximise value and influence policy, regulation, and frameworks
- Responding to executive-level correspondence on environmental and social sustainability, ensuring clarity, consistency, and strategic alignment
- Identifying and pursuing opportunities to enhance the Group's reputation, including industry awards and thought leadership platforms
- Championing efficiency and innovation in team deliverables, leveraging technology such as AI to improve productivity and impact

As a member of the leadership team, you will be a role model, coaching and developing colleagues to perform at their best.

Experience
- Proficient understanding of environmental and community sustainability
- Demonstrated track record in engaging with high-level decision-makers such as C-suite executives, board members, and external collaborators
- Proven ability to prepare and deliver high-impact briefings for executive leadership, including Board and investor level
- Experience owning the planning and execution of major global events with responsibility for outcomes and post-event impact measurement
- Ability to deliver outstanding outcomes efficiently, balancing multiple tasks and meeting demanding deadlines often for senior leaders and important external collaborators

About you
- Proactive approach, anticipating challenges, finding opportunities, and driving progress without waiting for direction
- Excellent written and oral communication skills, able to convey complex subjects simply and adapt style based on audience
- Ability to build and develop strong, positive relationships internally and externally and to deliver through others
- Collaborative mindset, working effectively with diverse people to deliver initiatives for mutual benefit
- Curious and innovative, applying forward thinking to challenge the status quo and develop new approaches
- Critical thinker, using information, logic, and creativity to support solution identification and decision making
- High attention to detail

Qualifications
No specific qualifications are stated; however, relevant experience and skills in sustainability engagement and communications are essential.