Service Manager - ACHD, Heart Failure & ICC Services
Location
London
Hours
Full Time
Salary
£54,320 Per Annum
About the Role
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts, providing a full range of hospital and community services for people in south London and specialist care for patients from further afield. The Cardiovascular Directorate is looking for an outstanding candidate to fill a challenging high-profile service manager role for a 12-month fixed term period within Cardiology. The successful individual will manage the Adult Congenital Heart Disease (ACHD), Heart Failure, and Inherited Cardiac Conditions (ICC) services, overseeing administrative processes in line with Trust Elective Assurance policies and protocols. This role is integral to support collaborative working across the Cardiovascular Directorate, ensuring daily operational delivery and improvement of Cardiology services while supporting elective recovery and financial targets.
Experience
Educated to degree level or equivalent knowledge, skills, and experience. Evidence of managing successful projects and/or operational performance and improvement, including the development and monitoring of output and outcome measures. Operational experience in managing specific services including design, development, implementation, and management of change in a multi-professional environment. Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process, and change management.
About you
You will have excellent communication skills, a commitment to patient care and performance delivery, and extensive administration assurance and workforce management experience. You should be highly collaborative, systematic, and rigorous in your approach, with a high level of emotional intelligence. A strong track record of successful delivery is essential, along with a passionate desire to make a difference and improve the service.
Qualifications
Knowledge of operations and/or project management methodologies and techniques. Effective people and project management skills. IT literate, including competency in MS Office programmes, particularly Excel.
Guy's and St Thomas' Trust
Guy's and St Thomas' Trust

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