Location
Clapham

Hours
Part time - 19 hours per week
Shifts available Monday - Sunday, 7.00am - 8.00pm

Salary
£13.99 per hour (Inclusive of a £0.27 per hour, store specific location allowance)

About the Role
At B&Q, we believe anyone can improve their home to make life better. Every day, we give millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. As a Showroom Advisor, you’ll help bring some of their boldest kitchen and bathroom ideas to life.

While sales are important, your main focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. Using software, you’ll produce inspirational designs that bring customer projects to life. Coordinating multiple projects and supporting customers both virtually and face to face, you’ll guide them from inspirational ideas through to delivery, helping make their dreams a reality.

You’ll be confident using technology and have excellent communication and relationship-building skills. Working closely with colleagues and installers, you’ll ensure the best service on every project. Motivated by targets, you’ll confidently convert your designs into sales. You work well in a team, are a good problem-solver, and have a keen eye for design. Flexibility to work on a rota including weekends, evenings, and bank holidays is essential.

As part of a great team, you’ll be valued for who you are. B&Q is committed to diversity and inclusion, ensuring everyone can feel they belong and have equal opportunities. You will have access to networks that support colleagues and allies, helping to keep diversity and inclusion at the heart of the business.

We also recognise wellness means different things to different people and offer a range of benefits to help you be at your best. Alongside a competitive salary, benefits include an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, generous breaks, and more.

Experience
Previous experience in sales or customer service is beneficial but not essential. A positive attitude and willingness to learn are key.

About you
Excellent communication and relationship-building skills.
Confident using technology and design software.
Motivated by targets and able to convert designs into sales.
Team player with good problem-solving skills and a keen eye for design.
Flexible to work a rota including weekends, evenings, and bank holidays.

Qualifications
No specific qualifications required; enthusiasm and a customer-focused approach are most important.