Location
East London, TU London campus based at Here East, Stratford - a vibrant and contemporary innovation and technology campus within Queen Elizabeth Olympic Park.

Hours
Full time (hours not specified)

Salary
£25,705 per annum

About the Role
Teesside University London is growing rapidly in its third year of operation, providing a supportive and future-focused environment for students from diverse backgrounds. We are seeking an exceptional Student and Operations Assistant to join our established Student Support team. This frontline role is essential in delivering a positive and comprehensive experience for students and staff across the TU London campus.

You will work as part of a small, flexible team providing a proactive first line enquiry service, resolving queries and signposting appropriately. Your day-to-day duties will include delivering a range of operational and administrative services across student support, campus operations, event coordination, UKVI compliance, and partnership & communications.

Additionally, you will play a key role in engaging students in extra-curricular activities by exploring opportunities and encouraging participation to foster a vibrant student community.

Based at Here East, the campus offers a dynamic environment with locally owned food and coffee outlets, a spa, barbers, retro video-game bar, gym, and excellent transport links including a free shuttle bus from Stratford International or Stratford City Station.

Experience
Experience in administrative work with strong attention to detail is essential. Experience of higher education either as a graduate or transferable skills from a similar sector is required.

About you
An outgoing, enthusiastic individual who genuinely cares about creating an outstanding student and staff experience. You will demonstrate a student-centred approach and the ability to build rapport with a diverse range of students. Strong customer service skills, a proactive and flexible attitude, and excellent problem-solving abilities are essential.

Highly developed oral and written communication skills and digital proficiency including MS Office programmes are required.

Qualifications
No specific qualifications are stated; however, relevant experience and transferable skills are important.