Location
London, UK (Hybrid working with a minimum of 40% face-to-face time in the London office, external meetings or travel). WaterAid operates a 60/40 hybrid model, meaning roughly three days working remotely and two days together in person.

Hours
Full Time - 35 hours per week

Salary
£34,894 per year with excellent benefits

About the Role
Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

WaterAid is a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

The Supporter Marketing team sits at the heart of WaterAid’s relationship with its supporters, delivering impactful campaigns that raise income, build engagement and drive public awareness. Working across acquisition, retention and integrated campaigns, the team plays a vital role in growing and strengthening supporter relationships at scale.

As our Supporter Marketing Coordinator, you will play a key role in enabling the delivery of high-impact marketing and fundraising campaigns, working closely with campaign managers and senior stakeholders across the organisation. You’ll help keep campaigns running smoothly, ensuring plans, data, budgets and reporting are well managed, while also contributing directly to campaign delivery through defined activities and test-and-learn projects.

This is a great opportunity to build experience in campaign delivery, reporting and stakeholder coordination within a fast-paced, purpose-driven marketing team.

In this role, you will:
- Coordinate the planning and delivery of supporter marketing activity, ensuring timelines and key milestones are met
- Support delivery of major campaigns (e.g. Winter appeals, Regular Giving programmes) by coordinating inputs, actions and deadlines
- Work with campaign managers to deliver activity, taking ownership of defined components such as assets, approvals and data requests
- Coordinate weekly performance reporting and produce clear summaries to support decision-making
- Own the purchase order and invoicing process, ensuring accurate tracking and compliance of spend
- Maintain team trackers, plans and workflows, ensuring clear visibility and alignment across teams
- Build strong relationships with internal stakeholders (e.g. Digital, Finance, Brand and agencies) to support effective delivery
- Contribute to improving team processes and ways of working
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Experience
Experience in a coordination, administrative or operational role, ideally in a marketing, fundraising or similar environment.
Strong organisational skills and the ability to manage multiple tasks and deadlines.
Confidence working with stakeholders across different teams.
Good numerical skills and experience supporting financial processes such as invoicing or budget tracking.

About you
Ability to work collaboratively and build strong relationships.
Organised, proactive and able to manage competing priorities.
Committed to WaterAid’s values and purpose.
Interest in developing a career in marketing or fundraising is desirable.

Qualifications
There are no formal qualifications required, but relevant experience and a positive attitude towards learning and development are essential.
Experience working in a charity, marketing or fundraising environment is preferred but not essential.