Location
London, based at the Synnovis Blackfriars Hub, less than a 5 minute walk from Southwark Tube or Blackfriars station.

Hours
This role operates on a 24/7 basis with shift patterns including day, evening and night shifts, as well as weekend and public holiday working, in line with operational requirements.

Salary
£34,186 per annum

About the Role
Join the UK’s leading and fastest growing pathology company, Synnovis, a scientific organisation with a clinical purpose. Working in partnership with Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital, we aim to set the standard for the future of pathology.

As Team Manager, you will play a key role in supporting and guiding the Central Specimen Reception (CSR) team to successfully deliver day-to-day tasks. You will work closely with other CSR managers and be responsible for the day-to-day management of a team of Medical Laboratory Assistants (MLAs). Duties include supporting recruitment, managing staff performance including annual reviews, delivering training, and ensuring operational excellence.

The role is fast paced and requires excellent time management skills, flexibility, strong communication and IT skills, and the ability to adapt under pressure. A positive professional attitude and commitment to improving pre and post analytical processes are essential.

Working within a partnership between SYNLAB UK & Ireland and NHS trusts, you will be part of a collaborative environment that values science for life, innovation, quality, and teamwork. You will have access to learning opportunities through The ACCE competencies programme, the Scientific Learning and Development Fund, and the Synnovis Academy for advanced qualifications.

Key responsibilities include managing sample handling in line with SOPs, organising daily tasks and prioritising urgent work, ensuring rota coverage, supervising cleaning and equipment preparation, performing specimen reception duties, maintaining quality standards including ISO 15189 accreditation, and ensuring compliance with health and safety protocols.

Synnovis operates from a modern eight-storey hub with state-of-the-art facilities, providing diagnostics, testing and digital pathology services to over 1.7 million people across South East London and beyond.

Experience
- Supervising, training or inducting junior employees
- Working as part of a team in a busy environment
- Using computer applications such as Microsoft Office or Google Docs and data entry
- Working accurately with attention to detail

Desirable:
- Supporting rota management, recruitment and selection
- Experience with Laboratory Information Management Systems (LIMS)

About you
- Excellent written and verbal communication skills
- Numeracy and literacy skills
- Organised and methodical with the ability to work to deadlines
- Competent at problem solving and prioritising tasks
- Willingness and ability to learn complex operating procedures and follow guidelines

Desirable:
- Basic knowledge of laboratory Health & Safety regulations
- Sound knowledge of Good Laboratory Practice (GLP)

Qualifications
Essential:
- Good all-round education to GCSE standard including English and Maths at grade 4/C or equivalent, or Level 2 Healthcare Science apprenticeship

Desirable:
- A Levels or Level 3/4 vocational qualification, City & Guilds or Level 4 Healthcare Science Apprenticeship or equivalent experience
- Willingness to attend relevant courses and undertake training such as Management qualification or relevant degree