Location
Fidelity International, 4 Canon Street, London

Hours
Full Time

Salary
Up to £32,000 per year

About the Role
Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Waiter/Hospitality Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you’re a Waiter/Hospitality Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Key Responsibilities
Monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event. Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do. Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner. To be able to work without supervision and take initiative over duties and tasks without being directed. To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile. To work on licensed bars serving alcoholic beverages. To be able to use coffee machines. Assist with the ordering and deliveries as required. Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager. Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event. Ensuring hospitality rooms are left clean and tidy. To provide a 5* fine dining experience to our guests from general hospitality to fine dining events.

Experience
At least 1 year of experience working as a hospitality assistant. Previous experience in a similar role, especially in the food service industry.

About you
Friendly, outgoing personality; a people person. Great work ethic and an even greater smile. Good listening & verbal communication skills. Customer focused with a passion for offering outstanding service. Perpetuates company philosophy and culture. Works according to the BaxterStorey core values. You thrive working within a collaborative and inclusive team environment. Good memory and attention to detail. Strong communication and interpersonal skills. Ability to adapt to challenges and opportunities with a solution-oriented perspective. Some knowledge of food safety and sanitation practices.

Qualifications
Works according to the BaxterStorey core values.