Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Join us as an Account Executive within our GB Retail Transportation Team. You will play a pivotal role in delivering outstanding outcomes for our clients and prospects, managing a portfolio of Transport clients and prospects. You will coordinate activity across multiple stakeholders to ensure seamless service delivery, supporting client retention, account development, and new business growth. Working with an experienced team, you will develop a deep understanding of client businesses and provide tailored insurance and risk management solutions across the Transport sector including Rail, Bus & Coach, Haulage & Logistics, and Transport Infrastructure clients.

Your responsibilities will include managing and developing relationships with Transport clients, understanding their businesses and risk management needs, acting as a trusted day-to-day contact, and ensuring delivery of high-quality service and advice. You will coordinate and contribute to ongoing client service activities such as renewals and mid-term adjustments, ensuring adherence to service standards. Additionally, you will support the preparation of client documentation including reports, renewal packs, and presentations.

You will contribute to accurate budgeting, forecasting, and revenue tracking for your client portfolio. Working closely with broking teams, you will maintain effective relationships with insurers and market contacts to support placement activity and deliver optimal client outcomes. Providing feedback on client needs, market conditions, and service improvements will be key to enhancing client retention and process performance. You will also support business development activities, contributing to the sales process to help win, retain, and develop profitable clients within the Transport sector.

Experience
Experience managing commercial clients, ideally within the Transport sector. Strong knowledge of commercial insurance markets and core insurance principles. Proven ability to build, manage, and develop client relationships, delivering excellent client service while supporting account growth and new business development. Strong organisational and multitasking skills with the ability to coordinate multiple stakeholders and workstreams to deliver client and business objectives. Strong digital literacy and experience working with processes and systems to support consistent client service delivery.

About you
Professional, client-focused, and proactive with excellent communication and interpersonal skills. Able to work collaboratively within a team and manage multiple priorities effectively. Motivated to develop expertise in the Transport sector and insurance broking. Degree level education preferred (or equivalent experience).

Qualifications
Degree level education preferred (or equivalent experience). Professional qualifications such as ACII or working towards these are desirable.