Location
Camberwell, South East London

Hours
37.5 hours per week

Salary
£56,000 per annum

About the Role
Join Thames Reach as an Area Manager and bring your understanding, compassion, and commitment to help end street homelessness in London. Thames Reach delivers projects and services that support homeless people on the streets and in hostels, prevent homelessness, and assist formerly homeless individuals to rebuild their lives through work, training, and volunteering opportunities. Last year, we helped more than 15,000 people and are recognised as one of the top 100 Best Workplaces in the UK.

As an Area Manager, you will be a key member of the Operational Management Team, responsible for leading the delivery of a diverse portfolio of services that empower people to find decent homes, build supportive relationships, and lead fulfilling lives. This role offers a fantastic opportunity for an ambitious service manager seeking a strategic position in a fast-paced, values-driven environment committed to making a tangible difference.

You will ensure high standards of service delivery and best practice, provide leadership and line management to managers and teams, develop staff performance, build and maintain partnerships, and identify opportunities for business growth aligned with our mission. You will also monitor budgets, staffing, and assets to ensure efficient resource use and champion co-production by involving people with lived experience of homelessness in service design, delivery, evaluation, and improvement.

Experience
- Proven ability to lead, motivate, and support teams including managers, staff, and volunteers in high-pressure, multi-location environments.
- Experience managing services that support people with diverse needs using person-centred and outcome-based approaches.
- Strong written and verbal communication skills, including report writing and delivering presentations.
- Experience managing budgets, allocating resources efficiently, and ensuring compliance with funding and financial controls.
- Skilled in building and maintaining influential relationships with local authorities, health services, employers, housing providers, community organisations, and other partners.
- Experience overseeing teams and services through change, including restructuring and service redesign, while maintaining morale and quality.
- Commitment to delivering high-quality, effective services for people experiencing homelessness or crisis, including involving them in service evaluation and improvement.
- Experience developing and implementing long-term strategic plans using data and evidence to improve service impact.

About You
Ambitious, strategic thinker with a passion for social impact and a commitment to ending homelessness. You thrive in a fast-paced, values-driven environment and are motivated by making a tangible difference in people’s lives. You have excellent leadership skills and the ability to build strong partnerships and inspire teams.

Qualifications
Not explicitly stated, but relevant service management experience and a commitment to continuous professional development are essential.