Location
City of London

Hours
37.5 hours per week, occasional weekend work required

Salary
£45,966 per annum

About the Role
Join Thames Reach as a Lead Manager at Snow Hill Court, a fast-paced assessment centre providing short stay accommodation and wrap-around support for people experiencing street homelessness. The service operates 24 hours to ensure rapid assessment and referral to longer-term accommodation within 28 days. You will directly manage the staff team and oversee day-to-day operations, working closely with the Area Manager and external partners including health, substance use, and housing agencies. Your role will include developing partnerships, managing the locality, and maintaining strong relationships with neighbours. Thames Reach is committed to making a difference in the lives of vulnerable people and supporting their journey off the streets and into stable accommodation.

Experience
- Proven experience in organising and managing the operations of a complex and busy service
- Experience in directly managing staff and overseeing others
- Strong understanding of outcome-focused work and using data to inform service delivery
- Experience managing service finances effectively

About you
- A decisive and effective leader
- Excellent communicator, able to build and maintain effective working relationships with partners
- Compassionate and committed to supporting people affected by homelessness

Qualifications
No specific qualifications are stated, but relevant management experience and a commitment to Thames Reach’s mission are essential.