Location
Romford, London Borough of Havering

Hours
Full Time (hours not specified)

Salary
Grade 8 - £47,532 to £51,522 per annum (Plus £5,000 Market Supplement)

About the Role
This is an exciting opportunity to join Havering's Assessment & Placement Team within the wider SEND Service, responsible for managing statutory processes related to Education, Health and Care Plans (EHCPs). The team has grown significantly, offering a strong sense of belonging, support, development, and career progression opportunities.

The role is one of four Team Lead positions reporting to the Deputy Team Manager. You will deputise in decision making, performance management, and other duties as required. Working closely with families and service providers, you will act as an expert operational lead within the Education, Health and Care assessment processes, working in line with the SEND Code of Practice 2015, The Children and Families Act 2014, and relevant legislation.

You will typically manage complex cases jointly with Case Officers and may hold a small complex caseload. Responsibilities include developing processes, policies, and systems to ensure seamless service delivery, meeting statutory deadlines, maintaining financial awareness, and ensuring high quality communication with stakeholders.

The post holder will usually line manage up to six Case Officers and hold specific responsibilities such as vulnerable groups or Phased Transfer. Where line management exceeds this number, project work will be reduced accordingly.

The role offers the chance to be part of a friendly, supportive team of over twenty people within a 100-strong SEND and Alternative Provision Service. Benefits include an excellent induction package, dedicated business support, regular supervision, protected Continuing Professional Development time, flexible working arrangements, accessible workspaces, excellent transport links including the Elizabeth Line, and high quality IT equipment with responsive support.

Multiple appointments may be made for the right candidates with flexible start dates. An enhanced DBS check is required.

Experience
Strong experience as an SEND Case Officer or equivalent role with excellent knowledge of the SEND Code of Practice.

Proven ability to manage complex cases and work collaboratively with families, schools, education, health and social care professionals.

About you
A passion for supporting vulnerable children and young people with SEND.
Strong knowledge of the education system.
Excellent written and oral communication skills.
Highly organised with the ability to manage competing priorities.
Committed to promoting positive outcomes for children and young people.
Ability to lead and support a team effectively.

Qualifications
Relevant qualifications or experience in SEND or related fields are expected, as detailed in the Job Profile.

Enhanced DBS clearance is required for this post.