Location
222 Upper Street, London

Hours
Full Time (hours to be confirmed by the employer)

Salary
£31,554 per annum

About the Role
As a Health Care Support Worker within the Islington Urgent Community Response (UCR) service at Whittington Hospital NHS Trust, you will demonstrate a high standard of care in line with Whittington Health and national quality assurance frameworks. You will organise your own workload and priorities in collaboration with the nurse in charge or lead therapist, working unsupervised while maintaining accurate patient and electronic records. You will regularly participate in team meetings and liaise effectively with the wider multidisciplinary team, reporting to the nurse in charge or therapy lead as appropriate. Your role will include supporting the orientation of new staff, participating in one-to-one meetings, objective setting, clinical appraisal, and maintaining an up-to-date portfolio in line with the KSF framework. You will engage in clinical supervision and be willing to expand your nursing and therapy knowledge and skills through further training and by assisting in teaching others. Competency in using Word documents, email, and the Internet is required, with a willingness to develop computer skills further. You will also submit statistical information as required, participate in clinical audits to promote patient-centred care, assist team managers and administration staff with office systems, and collaborate with senior nurses and therapists in the ongoing development of the role. Additional duties may be assigned within your capacity and capability by Team Managers and the Service Manager.

Experience
Previous experience in a healthcare support role is desirable but not explicitly required. Ability to work unsupervised and manage workload effectively is essential.

About you
- Demonstrates a high standard of care and professionalism
- Positive and proactive team member
- Effective communicator with multidisciplinary teams
- Willingness to learn and develop new skills
- Competent in basic computer skills including Word, email, and Internet
- Able to maintain accurate and up-to-date patient records
- Flexible and adaptable to changing service needs

Qualifications
Relevant healthcare qualifications or training are advantageous but not mandatory. Commitment to ongoing professional development and participation in clinical supervision is expected.