Location
Space NK, 216 Oxford St, London

Hours
32 hours per week, including flexibility to work weekends with three Saturdays per month

Salary
Negotiable

About the Role
We are seeking a passionate and customer-focused Brand Specialist to join our dynamic field sales team representing Tatcha, a modern Japanese luxury skincare brand inspired by timeless beauty rituals. You will inspire customers with expert product knowledge and exceptional service while representing Tatcha at Space NK on Oxford Street. Your role will involve delivering personalised consultations, hitting sales targets and KPIs, building trusted relationships with retail teams and store managers, educating and coaching store teams to build their confidence in our brands, supporting product launches, in-store events, and brand activations, maintaining high standards of brand presentation, and sharing feedback to enhance customer experience and drive business performance.

Experience
Previous experience in the beauty industry and retail environment is required. Experience working with Sephora or in a department store environment is advantageous.

About you
Passionate about delivering outstanding customer experiences. Adaptable and willing to support wherever the business needs you most. Flexible with the ability to travel across your territory and work weekends, including three Saturdays per month. Excellent communication and interpersonal skills. Basic English communication skills are an advantage.

Qualifications
No specific qualifications required, but relevant retail or beauty industry experience is preferred.