Location
Edmonton, London, UK

Hours
Full time, 36 hours per week including training

Salary
Level 3 £25,996

About the Role
Join Enfield Council, an award-winning borough with a rich history and a bright future. We are seeking a dedicated Business Administration Apprentice to support the seamless operation of our council services. This pivotal role ensures internal processes run efficiently, enabling us to serve our community effectively. You will have direct contact with residents, acting as the first point of contact for Tenants and Leaseholders, addressing their concerns and fostering supportive relationships. You will work collaboratively with various teams to resolve issues, provide administrative support across departments including housing and property management, coordinate meetings and take minutes for tenancy and leasehold committees, maintain records and databases, and deliver excellent customer service with a positive and proactive attitude.

Flexible Working Arrangements
The role requires flexibility to meet customer demand, which may include occasional evening or weekend work. Enfield Council is committed to supporting work-life balance and accommodating the diverse needs of its staff.

Experience
An interest in housing or local government context is desirable.

About you
Strong organizational and planning skills, excellent communication and interpersonal abilities, proficiency in MS Office and database management, ability to work independently and as part of a team, and a commitment to public service and community development, especially in relation to Tenants and Leaseholders.

Qualifications
Candidates must have an English and Mathematics GCSE at grade 4 or higher or equivalent. Evidence of Maths and English certificates will be required.