Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Business Systems Manager is the internal owner and guardian of Hill’s IFS Cloud platform, supporting its implementation and taking responsibility for its ongoing governance, administration, adoption and continuous improvement. This is not a remote role. Working closely with business teams, IT and external partners, you will oversee configuration, change control, security, user access, releases, testing, training and data governance to ensure IFS Cloud remains reliable, secure and aligned with business priorities. You will also support Hill’s wider business systems landscape, ensuring connected applications, integrations, data and reporting capabilities operate effectively together. By challenging unnecessary customisation and identifying opportunities for standardisation, automation and AI, you will help Hill maximise value from its ERP investment and wider digital transformation programme.

General Responsibilities
- Own governance, configuration and change control for IFS Cloud.
- Shape solution design during implementation and challenge unnecessary customisation.
- Support testing, training, super-users and adoption across the business.
- Manage IFS and implementation partner relationships to ensure suppliers work within Hill’s governance.
- Champion data quality and master-data ownership, partnering with BI and Data teams.
- Maintain oversight of Hill’s wider business-system portfolio, including change management, integrations, suppliers, lifecycle management and roadmap planning.
- Help establish consistent governance and lifecycle management across Hill’s wider business-systems landscape.
- Identify practical opportunities for AI and automation, including IFS Intelligence.

Technical Duties
- Govern user access, roles and segregation of duties with IT and Cyber Security.
- Plan and coordinate releases, patches and regression testing.
- Manage ERP configuration, change control and system administration activities.
- Ensure appropriate documentation, governance processes and change records are maintained for configurations, procedures and business system changes.
- Support UAT, regression testing and system enhancement during and after implementation.
- Ensure effective master-data and data-quality management across the platform.
- Work with 3rd-party implementation partners to maintain system performance governance and compliance.
- Support the ongoing optimisation and continuous improvement of IFS Cloud and other priority business systems.

Why Hill?
At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.
Our culture is underpinned by our values:
Ambition – we set bold goals and support each other to exceed them
Impact – we focus on delivering meaningful outcomes
Agility – we move quickly, adapt confidently, and embrace change
Collaboration – we work together to achieve more, sharing success along the way
As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.
Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.
We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Experience
Proven experience in managing ERP systems, preferably IFS Cloud, including governance, configuration, change control and user access management.
Experience working with IT, cyber security teams and external implementation partners.
Strong background in data governance, master-data management and business system optimisation.
Experience in supporting testing, training and user adoption initiatives.
Knowledge of AI and automation opportunities within ERP systems is desirable.

About you
Detail-oriented and proactive with excellent problem-solving skills.
Strong communication and stakeholder management abilities.
Ability to challenge unnecessary customisation and promote standardisation.
Collaborative team player who can work effectively across business and technical teams.
Committed to continuous improvement and digital transformation.

Qualifications
Relevant qualifications in IT, business systems, project management or related fields are advantageous but not mandatory.
Willingness to stay current with ERP technologies and best practices.