Location
Bristol head office

Hours
Full Time (hours to be confirmed)

Salary
Negotiable

About the Role
The Office Administrator / Receptionist is the central point of contact for the regional office, responsible for the smooth day-to-day running of all administrative, front-of-house, and office support functions. This role operates with a high level of autonomy and ownership, ensuring the office environment is professional, organised, and fully functional at all times, while providing essential administrative support to both office and site-based teams.

Key responsibilities include managing visitor access and enquiries, maintaining meeting rooms and office presentation, organising refreshments and hospitality, handling deliveries and post, and performing First Aid and Fire Marshal duties. The role also involves scheduling and recording maintenance activities, supporting Health & Safety compliance, and assisting with emergency preparedness.

In addition, the Office Administrator takes ownership of all office administrative processes such as diary and meeting room management, coordinating couriers and supplies, supporting onboarding processes, maintaining office systems and records, and performing general administrative duties including typing, printing, and document binding. The role requires ensuring accurate data input and record-keeping, as well as undertaking ad hoc tasks to support the wider team and office operations.

Compliance with company policies, data protection, and document security standards is essential, alongside contributing to continuous improvement and maintaining professionalism across all duties.

Experience
Proven experience in office administration or receptionist roles is preferred. Experience supporting multiple teams and managing front-of-house operations is advantageous.

About you
Organised, proactive, and able to work independently with a strong sense of ownership. Excellent communication and interpersonal skills to act as the first point of contact for visitors and staff. Professional, reliable, and able to maintain a welcoming office environment. Comfortable managing multiple tasks and prioritising effectively. A commitment to health and safety and compliance standards is essential.

Qualifications
No specific qualifications are required, but proficiency in Microsoft Office and general office software is expected. First Aid and Fire Marshal training would be beneficial or willingness to undertake such training.