Location
Holborn, London

Hours
Full Time

Salary
£60,000 per annum

About the Role
Pinnacle Group are seeking an experienced Client Accounts Manager to join the Homes Income Team within the Homes division. You will lead a team of client accountants and account administrators through a period of transition, ensuring the delivery of an efficient, high-quality, and valued service to clients and end customers. With strong people management skills and a natural attention to detail, you will help achieve our best-in-class ambition by developing robust processes, fostering a high-performing team, and maintaining a customer-centric approach. This role acts as a key point of contact for operational colleagues and internal stakeholders, as well as externally meeting with clients to present reports and discuss performance.

Our Homes Division provides trusted housing management services across Affordable, Private Rented, and Leasehold properties, working with local authorities, registered providers, and investors to support thriving communities.

Pinnacle Group is a market-leading national provider of housing, neighbourhood, and workplace services with over thirty years of experience. We are a people-first organisation with a values-driven culture, reflected in the way we care for both employees and customers.

Experience
- Strong accounting skills supported by a relevant qualification or extensive working experience.
- Proven management experience in a finance role, preferably within housing, property, or public sectors.
- Knowledge of social housing governance frameworks and regulatory requirements is advantageous.
- Demonstrated ability to meet financial reporting deadlines.
- Extensive service charge accounting experience including budgeting, year-end accounts, accruals, prepayments, voids, and statutory deadlines.
- Experience with MRI Qube or similar property management systems is beneficial.

About you
- Confident and proactive communicator able to collaborate effectively with clients, auditors, and internal teams.
- Self-starter with a strong sense of urgency and delivery skills.
- Ability to plan and prioritise effectively to meet changing demands.
- Committed to embracing Pinnacle Group’s core values: Trust, Respect, Involve, Challenge, and Deliver Excellence.

Qualifications
- Qualified or highly experienced finance professional with solid technical accounting expertise.
- Up-to-date knowledge of housing regulations and financial reporting standards.

Our Offer
We value diversity and welcome applications from all backgrounds. As part of Pinnacle Group, you will join an inclusive and supportive culture focused on continuous learning, development, and career progression. Benefits include maternity/paternity packages, flexible working arrangements, life assurance, enhanced pension scheme, additional annual leave, private medical insurance, cycle to work scheme, employee assistance programme, retail discounts, childcare assistance, season ticket loans, sick pay schemes, and personal development plans.