Location
London (Hybrid working with preference for commutable distance to office)

Hours
Full Time

Salary
Competitive salary (details provided during interview process)

About the Role
At Engine by Starling, we are on a mission to partner with leading banks worldwide who aim to build rapid growth businesses using our technology. Engine is Starling's software-as-a-service (SaaS) business, originally built to power Starling Bank and now offered as a standalone platform to banks and financial institutions globally. This platform enables clients to leverage innovative digital features and efficient back-office processes that have driven Starling Bank's success.

As a Client Solutions Consultant, you will play a pivotal role within Engine’s Product & Technology Proposition function, ensuring we understand client needs, sell the right solutions, and help build the right products. You will lead early-stage projects, working closely with prospective clients to define the scope of engagements and translate their ambitions into achievable Engine solutions.

This role requires a versatile, adaptable individual with broad experience in banking, technology, product, or consulting. You will engage directly with clients, run workshops, demonstrate our product capabilities, and manage multi-disciplinary project teams. You will also collaborate closely with Product Managers and Engineering teams to improve the product based on client insights.

Hybrid working is supported, with some travel (including international) possible depending on client needs. We value a hands-on approach and expect everyone to contribute to delivering excellent client outcomes.

Experience
- Broad experience in retail or commercial banking, including key processes, customer journeys, business models, and products.
- Background in functional or technology consulting at a top-tier consultancy, or client-facing Product or Technology roles within Fintech.
- Experience managing technology discovery projects or functional leadership in large technology transformations or core banking projects.
- Proven ability to work with modern engineering teams and deliver valuable products and features.
- Skilled in rapidly understanding problems and presenting structured, informative solutions.

About you
- Intellectually and technically curious with a passion for learning how things work.
- Proactive and accountable, always seeking to make an impact.
- Self-motivated and independent, able to manage multiple contexts while maintaining a big-picture perspective.
- Excellent storyteller and facilitator through presentations and written materials.
- Comfortable working with ambiguity and within a flat organizational structure.
- Strong attention to detail and problem-solving skills.

Qualifications
- No specific formal qualifications required, but a strong background in banking, technology, or consulting is essential.
- Familiarity with challenges faced by retail and commercial banks undergoing digital transformation is highly desirable.

Interview Process
Our interview process is designed to be conversational and two-way, allowing you to learn about us as much as we learn about you. Typically, it includes:
- Initial video interview with Product/Delivery team (45 minutes)
- More in-depth interview with additional team members (60 minutes)
- Final interview with Chief Product Officer and/or Chief Delivery Officer (approximately 45 minutes)