Location
Hybrid working in Leeds or London.

Hours
Full Time - standard business hours.

Salary
£45,000 per year.

About the Role
The Commercial Team Coordinator will be the operational backbone of Arbor's 250+ person commercial organisation, working closely with the Chief Commercial Officer (CCO) and commercial leadership team to ensure smooth, disciplined, and clear operations. This hands-on, execution-focused role involves managing multiple diaries, handling internal communications, coordinating logistics, and supporting key events such as Sales Kick-offs and conferences. It offers a unique opportunity to gain insight into a modern commercial organisation and serves as a strong foundation for a wider commercial career path.

Core responsibilities include:
- Running the commercial team's operating rhythm by scheduling recurring meetings, preparing agendas, circulating pre-reads, taking notes, and following up on actions.
- Maintaining a shared view of upcoming milestones, events, and key dates to support project work.
- Managing the CCO's commercial diary, preparing meeting packs and briefings, coordinating executive meetings and board reviews, and arranging travel and expenses.
- Leading internal communications through weekly updates, newsletters, town hall logistics, and Slack/Teams announcements to keep geographically dispersed teams informed and engaged.
- Coordinating regular commercial reporting packs with Revenue Operations, Finance, and team leads, maintaining trackers for OKRs and key projects, and proofreading documents and reports.
- Planning and managing logistics for commercial team events including leadership off-sites, sales kick-offs, team away-days, and customer-facing events, overseeing budgets, vendors, venues, travel, and event delivery.
- Organising shared drives, document libraries, Asana boards, Slack channels, and AI libraries, maintaining distribution lists, org charts, onboarding materials, and team directories while identifying process improvements.

Experience
Minimum 3 years of relevant experience in coordination, operations, executive assistance, team operations, project coordination, or business support roles.

About you
- Highly organised with a natural ability to manage lists, run tight processes, and bring order to busy environments.
- Strong written communication skills to draft clear team updates, tidy meeting notes, and polished briefings.
- Comfortable using Google Workspace or Microsoft 365, Slack/Teams, and quick to learn CRM/reporting tools such as Salesforce or HubSpot.
- Strong attention to detail and a calm demeanor under pressure when managing competing priorities.
- Discretion and good judgement when handling sensitive commercial, people, and customer information.

Desirable:
- Exposure to commercial, sales, or customer-facing functions.
- Experience running events, off-sites, or internal communications.
- Familiarity with the education sector or mission-led businesses.
- Interest in AI tooling and curiosity about streamlining administrative workflows (training provided).

Mindset
Curious about commercial team operations and eager to build commercial awareness over time. Low ego, high standards, and happy to be the person who makes everyone else look good.