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Communications and Engagement Support Officer - Essentia

Guy's and St Thomas' NHS Foundation Trust
Office & Professional
Office & Professional
£46,852/Year
Full-time, Entry Level
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Description

Location
London

Hours
Full Time (hours not specified)

Salary
£46,852 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS foundation trusts, providing a wide range of hospital and community services across south London and specialist care for patients from further afield. The Trust includes five well-known hospitals and community services, delivering clinical excellence, research, and innovation with a strong commitment to patient care and staff development.

The Communications and Engagement Support Officer will deliver a variety of activities within the Communications and Engagement team, focusing on communications related to capital, building, and maintenance projects, employee engagement, and the development of visual content for all communications.

The postholder will manage their own workload and be responsible for individual projects, ensuring alignment with the Trust and Essentia service strategies and objectives.

Main duties include:
- Delivering engaging internal communications and organising internal events such as roadshows, employee meetings, and breakfasts.
- Contributing to the writing and production of communications materials including internal newsletters.
- Managing Essentia content for the intranet and other digital platforms.
- Leading the design, production, and delivery of visual communication materials such as posters, marketing materials, and infographics.
- Planning and contributing to staff engagement and communication campaigns on complex programmes.
- Contributing to editorial planning for internal publications and smaller communication materials like leaflets and information notices.

Guy’s and St Thomas’ NHS Foundation Trust values putting patients first, taking pride in their work, respecting others, striving to be the best, and acting with integrity. The Trust offers a supportive working environment with access to the NHS Pension Scheme, interest-free season ticket loans, long-term service awards, and subsidised childcare options.

Flexible working arrangements are supported to help employees achieve a healthy work-life balance.

Requirements

Experience
- Experience in writing articles, newsletters, and promotional materials.
- Experience in visual communications including posters, web content, and newsletters.
- Experience and/or demonstrated interest in communications and engagement.
- Desirable: Experience working in teams and understanding of patient experience.

About you
- Excellent written and oral communication skills with good listening abilities.
- Strong interpersonal skills with a focus on internal engagement.
- Ability to handle queries professionally, work accurately with attention to detail, and maintain concentration for prolonged periods.
- Ability to deliver against targets and effectively plan and prioritise work amidst competing demands.
- Desirable: Excellent numerical, verbal, and critical reasoning skills.

Qualifications
- Essential: Education to degree level or equivalent experience.
- Essential: Advanced knowledge of Microsoft Office applications.
- Desirable: Knowledge of Adobe Creative Suite (Illustrator, InDesign) and/or experience with design software such as Canva.

Physical Requirements
- The post requires extensive use of visual display units (VDU).

Expiry date: 16/08/2026
Communications and Engagement Support Officer - Essentia
Company:
Guy's and St Thomas' NHS Foundation Trust
Salary:
£46,852/Year
Job Type:
Full-time, Entry Level
Location:
London