Location
St Bernard's Hospital, Southall

Hours
Full Time (hours not specified)

Salary
£33,262 per annum

About the Role
This role involves providing expert support and analysis within the Contact Centre for both fixed and mobile services. The successful candidate will be responsible for delivering high-quality service and support, ensuring efficient operation of contact centre activities. You will work closely with various teams to resolve issues, improve processes, and contribute to the overall effectiveness of the service. The Candidate Pack provides a detailed overview of the key tasks and responsibilities associated with this role.

Experience
Please refer to the Candidate Pack for detailed experience requirements. The person specification outlines the qualifications, skills, experience, and knowledge required for this role and will be used to assess your application.

About you
You should be a motivated individual with strong analytical skills and the ability to work effectively within a team environment. Excellent communication skills and a commitment to delivering high standards of customer service are essential.

Qualifications
Specific qualifications are detailed in the person specification document. Please ensure you meet the criteria outlined there as it forms the basis for application assessment.