Location
London

Hours
Full Time - 37.5 hours per week

Salary
£90,000 per annum

About the Role
As a Customer Success Lead at Accurx, you will play a pivotal role in ensuring our customers achieve maximum value from our products and services. You will lead a team dedicated to delivering exceptional customer experiences, driving adoption, and fostering long-term relationships. This role requires a strategic mindset combined with hands-on leadership to support and grow our customer base in a fast-paced, innovative environment.

Experience
Proven experience in customer success or account management roles, ideally within a technology or SaaS environment. Demonstrated ability to lead and develop high-performing teams and manage complex customer relationships.

About you
Customer-focused, proactive, and an excellent communicator. You thrive in collaborative environments and are passionate about helping customers succeed. Strong problem-solving skills and the ability to work under pressure are essential.

Qualifications
A relevant degree or equivalent experience in business, technology, or related fields is preferred but not mandatory. Commitment to continuous learning and professional development is valued.