Employability Team Leader
Location
Islington, London
Hours
Full Time
Salary
£35,000 per annum
About the Role
The Employability Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews, and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme.
Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform their roles effectively, conducting regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.
Experience
Previous team management or leadership experience is essential. Proven experience overseeing performance, mentoring and supporting colleagues, and ensuring KPIs are met.
About you
Strong stakeholder management skills with the ability to effectively network and build relationships both internally and externally. A proactive leader who can inspire and support a team to deliver high-quality outcomes.
Qualifications
No specific qualifications are stated; however, relevant management experience and a commitment to continuous improvement are expected.

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