Location
Hammersmith, London

Hours
Full Time (hours not specified)

Salary
£31,930 per annum

About the Role
Are you passionate about making a difference and creating positive social impact? As an Employment Advisor (Restart Advisor), you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment through career coaching, personal development, and addressing complex and varied challenges.

Your key responsibilities will include collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline steps to secure meaningful employment. You will meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community.

You will also understand and signpost participants to internal and external services addressing needs such as debt management, mental health, and career coaching. Ensuring participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support job searches will be essential.

Preparing participants for interviews by conducting mock interviews and assessment activities, helping them build confidence in their abilities, and maintaining accurate electronic participant records reflecting the broad spectrum of support offered—from coaching through to employment placement—within required timescales and standards will be part of your role.

Ingeus is purpose-led and passionate about working with customers and communities to drive social change. Our culture is built on dignity, ensuring every individual is comfortable, confident, and recognised for their contributions.

Experience
- Experience working in fast-paced environments
- Strong track record of delivering and exceeding performance targets
- Experience engaging participants in personal growth and mindset transformation
- Exceptional communication skills to inspire, influence, and address diverse participant needs
- Experience liaising with employers and external stakeholders to identify opportunities

About you
- Ability to motivate, inspire, and challenge participants to achieve their fullest potential
- Flexible and creative problem solver when addressing complex challenges
- High-level digital literacy
- Excellent organisational skills with the ability to manage a varied caseload and juggle multiple priorities

Qualifications
No specific qualifications required; a passion for social impact and participant success is essential.